Return Policy
At Lingo Village, we want you to be completely satisfied with your purchase. If for any reason you’re not, here’s our return policy:
1. Return Eligibility
- Returns must be requested within 30 days of the purchase date.
- Items must be in their original condition and packaging, unused, and undamaged.
- A valid receipt or proof of purchase is required.
2. Non-Returnable Items
Certain items are not eligible for return, including:
- Digital products and downloads
- Final sale items
- Used or damaged books
3. How to Initiate a Return
To start a return, contact our customer service at support@lingovillage.com with your order number. We will provide instructions for returning the item(s).
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days to your original payment method.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at support@lingovillage.com.