Welcome to an essential resource for anyone looking to excel in their career! The book What Your Employer Expects: How to Apply Soft Skills at Work is part of the Quick Skills Series, designed to equip employees with the necessary skills to thrive in any professional environment. This guide delves into the fundamental expectations that employers have for their staff, making it a must-read for everyone from the newest hire to the seasoned CEO.
Starting a new job can be both exhilarating and nerve-wracking, often accompanied by those familiar butterflies in your stomach. However, with the insights provided in this book, you can transform that anxiety into confidence. It teaches you precisely what employers anticipate from their employees and how you can prepare to meet these expectations from day one.
One of the primary requirements from employers is that you contribute positively to the company’s goals on a daily basis. To achieve this, there are several key attributes you need to embody:
Key Expectations | Description |
Productivity | Deliver high-quality work consistently to meet or exceed goals. |
Company Culture Fit | Adapt and integrate into the workplace environment and values. |
Customer Service | Provide exceptional service to ensure customer satisfaction and loyalty. |
Relationship Building | Form strong connections with coworkers and supervisors for effective teamwork. |
Ethics | Demonstrate integrity and ethical behavior in all professional interactions. |
Effective Communication | Communicate clearly and listen actively to foster understanding. |
Enthusiasm for Learning | Show eagerness to learn and develop skills continuously. |
Technology Utilization | Apply relevant technology to enhance productivity and efficiency. |
Accountability | Take responsibility for your performance and outcomes. |
Adaptability | Be flexible and adjust to changes in the workplace swiftly. |
Among the many ‘Musts’ that employers highlight, being able to deliver full days of high-quality work, taking initiative, staying organized, managing time effectively, and learning from constructive criticism stand out. It’s crucial to maintain a positive attitude, which helps in building credibility and trust within your team.
This book places significant emphasis on developing strong communication skills. Effective communication is not just about speaking; it’s about active listening, understanding non-verbal cues, and resolving conflicts. You will acquire the skills necessary to communicate successfully in various settings, whether one-on-one, in team environments, during virtual meetings, or through written correspondence such as emails and reports.
As you navigate through What Your Employer Expects, you will learn practical steps to maximize your productivity and professional presence. These steps are designed to capture the attention of decision-makers, enhancing your chances for promotions and pay increases.
The book begins with a self-assessment section, which is critical for identifying your existing skills and the areas where growth is needed. This reflective practice allows you to target your development effectively.
In addition to this valuable resource, consider exploring the other companion books in the Quick Skills Series. Each title complements your professional toolkit, empowering you to become a top achiever in your field. Notable titles include:
- Customer Service—How to Win Customers and Keep Them Coming Back
- Handling Conflict—How to Resolve Workplace Tensions
- Skills for the First-Time Supervisor—How to Manage People
With the knowledge gained from What Your Employer Expects, you’ll be well on your way to not only meeting but exceeding workplace expectations, ensuring a successful and fulfilling career ahead.
Reviews
There are no reviews yet.