This comprehensive study delves into the transformative role of artificial intelligence (AI) in inter-library loan management across 33 academic libraries. By examining various applications of AI, this report highlights how libraries are integrating technology to streamline operations, improve patron services, and enhance overall efficiency.

At the heart of this research lies a robust dataset that captures the current landscape of AI usage in inter-library loan management. The survey covers crucial aspects such as:

Survey participants reported their current usage of AI tools such as ChatGPT, Bard/Gemini, and AI-enabled Bing. They provided valuable insights into the time spent utilizing these technologies, showcasing a growing trend in reliance on AI for enhancing productivity. The data reveals not only the present applications but also the anticipated future developments in the field of inter-library loan management.

Furthermore, participants evaluated the current and expected impact of AI on their operations. Many expressed optimism about AI’s potential to revolutionize inter-library loan processes, enabling more efficient workflows and improved user experiences. This study serves as a vital resource for understanding how academic institutions are navigating the integration of advanced technologies into traditional library services.

As libraries continue to adapt to the changing landscape of information management, this report highlights the importance of embracing AI. By systematically evaluating its applications, libraries can better prepare for future advancements and ensure they meet the evolving needs of their patrons.